Trusted Online Distributor of Commercial Restroom Products Since 1991

Privacy Policy

This Privacy Policy governs the manner in which Air Delights, Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.airdelights.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Air Delights, Inc..

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use Google Analytics remarketing codes to log when Users view specific pages or take specific actions on our Site. This allows us to provide targeted marketing in the future. If you do not wish to receive this type of advertising from us in the future, there is the option to opt out using the DoubleClick opt-out page.

How we use collected information

Air Delights, Inc. may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site
    We may use feedback you provide to improve our products and services.

  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Air Delights, Inc. has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Air Delights, Inc.
https://www.airdelights.com
Air Delights, Inc. 11170 SW 5th, Ste. 100 Beaverton, Or. 97005
1-800-440-5556
customer_service@airdelights.com

This document was last updated on January 31, 2018

See What Our Customers Are Saying

  • I have been out-of-touch with Air Delights for some years. When I decided to return, they were there, ready and able to help me. They even had my old order records from years back. This was a great help to me. I didn't even need to order new dispensers , because my old ones worked just like new.

  • Due to our order history they followed up with a phone call to ensure what was ordered was actually what we wanted. Turns out we ordered incorrectly. They made the adjustment on the phone and shipped the correct item.

  • From seeing the pop-up ad, through ordering the needed parts cheaper than factory pricing, to installing for a flushable toilet again---THREE DAYS ONLY!!! Impressive, outstanding, and better than most!

  • I've been using products from Air Delights for years and have loved all of the products that I purchased. There have never been any problems with the products or customer service. I've actually gotten some of my friends interested in the products.

  • I've dealt with you folks before so I know the kind of service I will receive. I like the fact that there is a place like yours that people can shop at and get the service we deserve. I've decided we needed another set of this product in our upstairs bathroom since we have someone else utilizing the downstairs bathroom. GREAT SERVICE!

  • They expedited shipping to me and got it her super fast and were MORE than courteous when I called. The Best!

  • This commercial supplier has always been patient with my household sized orders. They even called once when what I had ordered was not the same as my previous orders. Saved me from having to return a mistaken order. I love their air freshener products. It's not always easy to find air fresheners that I can use with my allergies.

  • Your company is the best.You save me money on the part that I needed.Also I will be order off your company if I need anything else.

  • Our Flushmate 503 developed a broken cartridge at 4PM central time. AirDelights is pacific time, so by the time I placed my order it was 2:47 pacific time. They sent the parts by FEDEX next day standard delivery. I had the parts in my hand in St Louis MO at 10:18 AM the next morning. The order was before 3PM so they shipped the same day.

  • Ease of ordering and length of time on delivery and the pleasing aroma of items purchased are all great! I will be purchasing more in the near future. Thanks to everyone involved with my order.


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