Company Information
Our Mission
Our mission is to offer our customers the best selection of the highest quality plumbing and hygiene products, while providing excellent customer service and fast delivery. We believe that customer service is about taking care of the details, so our customers don't have to.
History
Air Delights started as a side venture by founder and owner Steve Bronson more than two decades ago in 1991. Working from his home base of Beaverton, Oregon, Steve was toiling away in a commercial janitorial supply company that he had founded (and of which he was the sole employee). A chance trip to visit his cousin, who spent $350 per month to stock every room of her house with air fresheners, sparked the idea to include them in his product line. The seeds of what would later become Air Delights had been planted, and Steve wrote letters to as many air freshener companies as possible to request their business.
No surprise, but Steve’s cousin was the very first customer to take advantage of his new offerings. Not much time passed, however, before the newly-launched Air Delights landed one of its first big accounts with Technical Concepts. Also, around this time, Steve took the step of adding the first sensor hygiene products to his catalog in 1993/5.
After three years of running both his full-time janitorial supply company and Air Delights on the side, Steve was unsatisfied with how slowly Air Delights was growing. Needing a way to jumpstart sales, he created the website www.AirDelights.com with the aim of reaching a broader, more national audience. The move paid off, and soon thereafter Air Delights received its first landmark order for $40,000 worth of restroom products from the United States Post Office all the way in Washington, D.C. Needless to say, Air Delights had made it to the big time.
Orders picked up steam, and business was so good, in fact, that Steve sold the janitorial supply company in 1995 to oversee Air Delights full-time. In the midst of this expansion, Steve noted all the feedback and concern about water conservation sent to him by customers. As a result, he added water conservation products from well-known companies, such as Sloan and Falcon, to the Air Delights catalog. This spurred a trend that would continue over the next two decades as Air Delights established partnerships with every major water conservation, plumbing, restroom and automatic hygiene brand in the country.
After the Great Recession of 2008, Air Delights, like so many companies at that time, was forced to cut back on certain areas of its business, making the difficult decision to cease all residential operations. Despite this, our tiny company of only 11 employees has thrived in the years since. In 2012, for example, we took the next big step in our evolution by engaging in private labeling and manufacturing for our very own line of air fresheners and soap dispensers.
Now over 23 years later, Air Delights is one of the leading manufacturers of air fresheners and dispensers, and we sell a range of over 65,000 automatic hygiene products to more than 50,000 customers throughout the world, including no less than 25 United States embassies. We are also the privileged supplier to such renowned organizations as Harvard University and the Ferrari World amusement park in Abu Dhabi. We are excited about where Air Delights is headed, and we look forward to bringing quality products and top-notch service to our customers for years to come.
Company Headquarters
Air Delights, Inc.
11170 SW 5th Street, Suite 100
Beaverton, Or. 97005
www.airdelights.com
Phone: 1-800-440-5556
Fax: 1-503-643-8224
Email: Customer_Service@AirDelights.com
